Shipping and Returns
SHIPPING POLICY
SHIPPING
Most of our products are ready-made and waiting for your order. In this case, packaging and shipping takes no more than 1-2 days. However, it may happen that we have to create your ordered products, then it can take to 1 week until we ship your order.
DELIVERY TIME
Delivery times are different depending on the shipment method and the country you are in. Average delivery times:
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Poland - 1-3 working days
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EU - 3-5 working days
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rest of the World - 5-10 working days
In Poland, we use InPost services, due to their popularity, prices and the comfort of parcel collection.
PRICES
Poland:
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paczkomat InPost - 12,99zł / 14,99zł
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kurier InPost - 14,99zł / 16,49zł
In EU and rest of the world we use services of national post. Howeover, we only use tracked shipping to keep an eye on each parcel and make sure your order arrives safely.
Prices:
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EU - 50zł = 10€
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rest of the World - 60zł = 15$
RETURN POLICY
Last updated May 13, 2021
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, place the item securely in its original packaging, and mail your return to the following address:
camburger Jaroslaw Burger
Attn: Returns
Waszyngtona 53a/28
Warszawa, mazowieckie, 04-074
Poland
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least thirty (30) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: hello@camburger.eu